Konga Nigeria Job Recruitment

Job Title: Transmission and Core Network Engineer

Location: Lagos
Employment Type: Full-time

Key Activities
Network Monitoring:

• Ensure smooth running of all network monitoring systems: both for Core network nodes and transmission network

Network Operations:

• Run on 24*7*365 network monitoring operation.
• Ensure Core network and Customer links Monitoring applications are functioning properly: Solarwinds, Nagios, Nagviz, SAM, VNQM etc.
• Engagement of various Colo/POPs sites manager in ensuring smooth running of the sites and our equipment there in.

Escalation:

• Escalating issues related to cooling, voltage instability, shelter leakages etc.
• Ensure continuous engagement of vendors and OEMs on service related issues.

Network Optimization:

• Proactively escalate issues to the network infrastructure team for capacity planning and network optimization

Access Management:

• Managing access request for the Operation team visit to POPs/Colo sites, arranging joint visits to sites

Reporting:

• Generate and compile regular report/availability for each of the Colo sites and service Providers.

Educational Qualifications & Functional Skills

• University Degree in Engineering.
• Professional Qualification (CCNA, CompTIA Network +, ITIL, etc.) an added advantage
• Knowledge of networking and network monitoring/management.
• Knowledge and experience with various web technologies
• Ability to learn new things quickly.

Work Experience:

• At least 1 year in telecommunications industry.
• Familiarity with Linux environment.
• Fair Idea of SNMP monitoring.

Functional Skills:
Monitoring & Troubleshooting and Alerting:

• Proactive monitoring of the status and performance of network infrastructure and services across the regions.
• Troubleshooting and resolving first level network outages on the network.
• Perform second level Escalation on network outages or faults to responsible parties.
• Proactive monitoring of the FTTH network (OLT outages, PON port outages, link outages, etc.) for all faults and outages.
• Proactive monitoring of hardware status of equipment (cooling, power, security, etc.) running on the network and escalating to responsible parties in the event of a fault.
• Proactive monitoring of network trends and alert for network optimization and planning.
• Proactive monitoring services (AAA servers, freeside, access control servers, etc.) supporting the network and escalating in the event of any outages. Client and Third-party Interaction:
• Processing access into third party sites on the network for visiting engineers.
• Providing remote support to field engineers during network outages.
• Engaging third-party providers (collocation, leased-lines, etc) on any faults and follow-up till outages are resolved.
• Raising tickets for faults on the network for tracking and effective escalation
• Handling ticket escalations from customers and providing necessary support and updates.

Documentation:

• Generate daily, Weekly and Monthly reports on all network outages, network performance and service availability for third party providers on the network.

Other Requirements:

• Customer Focus
• Tech savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Nimble Learning

Application Closing Date
10th March, 2023.

Method of Application
Interested and qualified candidates should send their Resume to: emmanuel.chukwudi@konga.com using the Job Title as the subject of the mail.

Job Title: Vendor Relationship Management Officer

Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Negotiate contract agreements for products and services.
• Assess contractor performance to identify the need for amendments of existing contracts.
• Prepare and edit contracts between the company and potential clients.
• Handle breach of contracts in a timely manner.
• Serve as the main liaison with outside contracting representatives.
• Develop and implement effective procurement proposals.
• Research regulations to guarantee contracts are updated and in compliance with laws.
• Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the contract terms and regulations.
• Manage communication with vendors

Vendor Management:

• Initiate negotiations with suppliers//vendors in order to obtain best cost and lead time offerings
• Conduct performance evaluation for suppliers in order to maintain quality services
• Regularly update suppliers’ database to ensure all required data are captured and available for effective use
• Contractor prequalification and performance evaluation to meet organizational quality standards and project implementation guidelines.
• Drive contract agreement/SLAs and facilitate technical and legal reviews to minimize litigation risks.
• Monitor and drive contractor compliance with project commercial terms and conditions.
• Manage all disciplinary actions/sanctions against contractors

Quality Control / Training:

• Ensure all vendors have the required certifications
• Carry out periodic checks to ensure that all contractors meet HSE standards
• Liaise with CEA and Engineering to design appropriate customer experience training for the FTTH contractors

Commercial Issues:

• Follow up with Finance, user departments and vendors on payments
• Coordinate all vendors’ commercials with regards to invoicing, delayed payment etc.

Safety, Quality and Environment:

• Ensure that all relevant safety, quality and environmental procedures and controls are adhered to so that the safety of employees, contractors and quality of product/services and environmental compliance can be guaranteed.
• Policies, Systems, Processes and Procedures Management:
• Follow all relevant departmental policies, processes, standard operating procedures and directives so that work is carried out in a controlled and consistent manner.

Continuous Improvement:

• Coordinate the identification of opportunities for continuous improvement of processes and practices, taking into cognizance international best practices, cost reduction and productivity improvement.

Reporting:

• Prepare monthly performance review report

Other Tasks:

• Any other request or task as allocated by the HOD, senior Management or Executive Management Demonstrate (Key competencies)

Educational Qualifications & Functional Skills

• University Degree or Higher National Diploma in Management Sciences
• Post Graduate Degree (MBA, M.Sc., etc.) an added advantage

Work Experience:

• A minimum of 3 years experience in a similar role in Supply Chain Management
• Sound understanding and experience in Procurement & Logistics/Supply
• Excellent oral and written communication skills.
• In-depth knowledge of procurement regulations, contract documents, and legal specifications.
• Outstanding negotiation and interpersonal skills.
• Ability to resolve client complaints and concerns.

Other Skills:

• Attention to details
• Good analytical skills
• Good verbal and written communication skills
• Good knowledge in implementation of policies and procedures
• Good planning and integration skills

Other Requirements:

• Customer Focus
• Planning
• Analytical Skills
• Forecasting
• Action orientation
• Drive results
• Ability to optimize work processes
• Self-Development
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality

Application Closing Date
10th March, 2023.

Method of Application
Interested and qualified candidates should send their Resume to: emmanuel.chukwudi@konga.com using the Job Title as the subject of the mail.

Job Title: Category Manager (Fashion)

Location: Lagos
Employment Type: Full-time

Requirements

• The ideal candidate must have at least 4 years experience as a Category Manager
• Candidates from the Fashion space is most preferred.

Application Closing Date

10th March, 2023.

Method of Application
Interested and qualified candidates should send their Resume to: careers@konga.com using the Job Title as the subject of the mail.