Konga Nigeria Job Recruitment

Konga Nigeria Job Recruitment

Konga Nigeria Job Recruitment (3 Positions)

Konga.com is Nigeria’s largest online mall. We launched in July 2012 and our mission is to become the engine of commerce and trade in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our lowest price guarantee, 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.

We are recruiting to fill the following positions below:

1.) Transmission and Core Network Engineer

Job Title: Transmission and Core Network Engineer

Location: Lagos
Employment Type: Full-time

Key Activities
Network Monitoring:

  • Ensure smooth running of all network monitoring systems: both for Core network nodes and transmission network

Network Operations:

  • Run on 24*7*365 network monitoring operation.
  • Ensure Core network and Customer links Monitoring applications are functioning properly: Solarwinds, Nagios, Nagviz, SAM, VNQM etc.
  • Engagement of various Colo/POPs sites manager in ensuring smooth running of the sites and our equipment there in.


  • Escalating issues related to cooling, voltage instability, shelter leakages etc.
  • Ensure continuous engagement of vendors and OEMs on service related issues.

Network Optimization:

  • Proactively escalate issues to the network infrastructure team for capacity planning and network optimization

Access Management:

  • Managing access request for the Operation team visit to POPs/Colo sites, arranging joint visits to sites


  • Generate and compile regular report/availability for each of the Colo sites and service Providers.

Educational Qualifications & Functional Skills

  • University Degree in Engineering.
  • Professional Qualification (CCNA, CompTIA Network +, ITIL, etc.) an added advantage
  • Knowledge of networking and network monitoring/management.
  • Knowledge and experience with various web technologies
  • Ability to learn new things quickly.

Work Experience:

  • At least 1 year in telecommunications industry.
  • Familiarity with Linux environment.
  • Fair Idea of SNMP monitoring.

Functional Skills:
Monitoring & Troubleshooting and Alerting:

  • Proactive monitoring of the status and performance of network infrastructure and services across the regions.
  • Troubleshooting and resolving first level network outages on the network.
  • Perform second level Escalation on network outages or faults to responsible parties.
  • Proactive monitoring of the FTTH network (OLT outages, PON port outages, link outages, etc.) for all faults and outages.
  • Proactive monitoring of hardware status of equipment (cooling, power, security, etc.) running on the network and escalating to responsible parties in the event of a fault.
  • Proactive monitoring of network trends and alert for network optimization and planning.
  • Proactive monitoring services (AAA servers, freeside, access control servers, etc.) supporting the network and escalating in the event of any outages. Client and Third-party Interaction:
  • Processing access into third party sites on the network for visiting engineers.
  • Providing remote support to field engineers during network outages.
  • Engaging third-party providers (collocation, leased-lines, etc) on any faults and follow-up till outages are resolved.
  • Raising tickets for faults on the network for tracking and effective escalation
  • Handling ticket escalations from customers and providing necessary support and updates.


  • Generate daily, Weekly and Monthly reports on all network outages, network performance and service availability for third party providers on the network.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning

Application Closing Date
10th March, 2023.

Method of Application
Interested and qualified candidates should send their Resume to: emmanuel.chukwudi@konga.com using the Job Title as the subject of the mail.

2.) Vendor Relationship Management Officer

Job Title: Vendor Relationship Management Officer

Location: Lagos
Employment Type: Full-time

Key Responsibilities

  • Negotiate contract agreements for products and services.
  • Assess contractor performance to identify the need for amendments of existing contracts.
  • Prepare and edit contracts between the company and potential clients.
  • Handle breach of contracts in a timely manner.
  • Serve as the main liaison with outside contracting representatives.
  • Develop and implement effective procurement proposals.
  • Research regulations to guarantee contracts are updated and in compliance with laws.
  • Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the contract terms and regulations.
  • Manage communication with vendors

Vendor Management:

  • Initiate negotiations with suppliers//vendors in order to obtain best cost and lead time offerings
  • Conduct performance evaluation for suppliers in order to maintain quality services
  • Regularly update suppliers’ database to ensure all required data are captured and available for effective use
  • Contractor prequalification and performance evaluation to meet organizational quality standards and project implementation guidelines.
  • Drive contract agreement/SLAs and facilitate technical and legal reviews to minimize litigation risks.
  • Monitor and drive contractor compliance with project commercial terms and conditions.
  • Manage all disciplinary actions/sanctions against contractors

Quality Control / Training:

  • Ensure all vendors have the required certifications
  • Carry out periodic checks to ensure that all contractors meet HSE standards
  • Liaise with CEA and Engineering to design appropriate customer experience training for the FTTH contractors

Commercial Issues:

  • Follow up with Finance, user departments and vendors on payments
  • Coordinate all vendors’ commercials with regards to invoicing, delayed payment etc.

Safety, Quality and Environment:

  • Ensure that all relevant safety, quality and environmental procedures and controls are adhered to so that the safety of employees, contractors and quality of product/services and environmental compliance can be guaranteed.
  • Policies, Systems, Processes and Procedures Management:
  • Follow all relevant departmental policies, processes, standard operating procedures and directives so that work is carried out in a controlled and consistent manner.

Continuous Improvement:

  • Coordinate the identification of opportunities for continuous improvement of processes and practices, taking into cognizance international best practices, cost reduction and productivity improvement.


  • Prepare monthly performance review report

Other Tasks:

  • Any other request or task as allocated by the HOD, senior Management or Executive Management Demonstrate (Key competencies)

Educational Qualifications & Functional Skills

  • University Degree or Higher National Diploma in Management Sciences
  • Post Graduate Degree (MBA, M.Sc., etc.) an added advantage

Work Experience:

  • A minimum of 3 years experience in a similar role in Supply Chain Management
  • Sound understanding and experience in Procurement & Logistics/Supply
  • Excellent oral and written communication skills.
  • In-depth knowledge of procurement regulations, contract documents, and legal specifications.
  • Outstanding negotiation and interpersonal skills.
  • Ability to resolve client complaints and concerns.

Other Skills:

  • Attention to details
  • Good analytical skills
  • Good verbal and written communication skills
  • Good knowledge in implementation of policies and procedures
  • Good planning and integration skills

Other Requirements:

  • Customer Focus
  • Planning
  • Analytical Skills
  • Forecasting
  • Action orientation
  • Drive results
  • Ability to optimize work processes
  • Self-Development
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality

Application Closing Date
10th March, 2023.

Method of Application
Interested and qualified candidates should send their Resume to: emmanuel.chukwudi@konga.com using the Job Title as the subject of the mail.

3.) Category Manager (Fashion)

Job Title: Category Manager (Fashion)

Location: Lagos
Employment Type: Full-time


  • The ideal candidate must have at least 4 years experience as a Category Manager
  • Candidates from the Fashion space is most preferred.

Application Closing Date

10th March, 2023.

Method of Application
Interested and qualified candidates should send their Resume to: careers@konga.com using the Job Title as the subject of the mail.

Application Closing Date
10th March, 2023

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